Legal
Delete your account
You can delete a child's data, or your whole account, at any time. Here's how.
Delete a child's data (in the app)
The fastest way to remove a child's data is from the parent area of the app:
- Open the app and go to Settings > Data Management > Delete Child's Data
- Confirm the deletion
- This permanently removes that child's profile, scans, generated content, progress, and achievements
- AI usage logs are anonymized (the child identifier is removed)
Delete your whole account
You can delete your account from the app settings. You may also request full account deletion by emailing us at hello@pitapata.app from the address or phone associated with your account. We process deletion requests within 30 days.
What is deleted
- All child profiles you created and their learning data
- Scans, AI-generated content, progress records, streaks and achievements
- Your parent account and associated subscription record
- Scanned images are never stored — they are processed in memory and discarded immediately; only extracted text is held, and it is removed with the profile
More information
Full details of what we collect, retain and delete are in our Privacy Policy. For anything else, see Support.
